Start or Cancel Water Service
Start Water Service
Please contact Washington Water to request service at least one business day prior to your desired start date. If water is physically off at the location, an adult must be present when the Washington Water service person arrives to turn on the connection.
Please have the following information handy when you contact our Customer Service Center to request new service:
- Address where service is to start
- Start date
- Your date of birth
- Last four digits of your Social Security number
- Day and evening telephone numbers
- Email address (for emergency notification only)
- Billing address, if different than service address
Discontinue or Transfer Water Service
To stop your water service, please contact our Customer Service Center by phone at (877) 408-4060. Our Customer Service Center can also assist you if you are moving within our service area and would like to transfer your service.